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Better Call Harry
Contact Better Call Harry
Better Call Harry
UPDATE: Local property management company blasts BBB’s ‘F’ rating
Updated: Sep. 29, 2023 at 11:09 PM EDT
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By
Harry Samler
Excalibur Homes LLC is accused of delaying work and maintenance orders and withholding security deposits without cause.
Better Call Harry
Stove, refrigerator delivery ends up in a 911 call
Updated: Sep. 26, 2023 at 10:51 PM EDT
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By
Harry Samler
Buyer’s note: make sure your appliance deliverers are qualified installers.
Better Call Harry
The cheating husband laptop scam and how you could be a victim
Updated: Sep. 19, 2023 at 4:32 PM EDT
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By
Harry Samler
Scammers provide sob stories and ask for money for shipping.
Better Call Harry
Atlanta couple’s Amtrak vacation to New Orleans ruined
Updated: Sep. 12, 2023 at 6:08 PM EDT
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By
Harry Samler
Planning a big trip or that dream vacation? Here's some advice: purchase trip insurance.
Better Call Harry
Atlanta woman pays tax relief company $600, says she got no relief
Updated: Sep. 5, 2023 at 8:14 PM EDT
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By
Harry Samler
The lesson here is, tax relief companies provide no guarantees.
Better Call Harry
Back to school internet safety: the class parents need to teach
Updated: Sep. 1, 2023 at 6:09 PM EDT
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By
Harry Samler
The Better Business Bureau created a internet safety page teaching parents how to protect their kids from some websites.
Better Call Harry
See it yourself: MARTA bus driver falls asleep before crash
Updated: Aug. 29, 2023 at 6:19 PM EDT
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By
Harry Samler
The since-fired driver had minor injuries and can be heard saying, “I was tired.”
Better Call Harry
Do you have rental coverage on your insurance? You better check
Updated: Aug. 25, 2023 at 6:55 PM EDT
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By
Harry Samler
Jobs and parts shortages costs drivers thousands in out-of-pocket rental expenses, and insurance companies have done little to help.
Better Call Harry
Woman claims death threats because of stolen Facebook profile
Updated: Aug. 11, 2023 at 11:44 AM EDT
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By
Harry Samler
A woman spent months reporting the hacked account, but the profile stayed online, even after Better Call Harry contacted Meta.
Better Call Harry
Outraged buyers confront used car lot over expired tags, missing titles
Updated: Aug. 2, 2023 at 2:53 PM EDT
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By
Harry Samler
Imagine buying a used car that you love, only to find out later you can't drive it because of a missing title.
First Alert Radar
Better Call Harry
Facebook knows about a hacked Marketplace account but won’t remove it
Updated: Jul. 28, 2023 at 5:01 PM EDT
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By
Harry Samler
Hacked accounts represent a growing problem where users are being permanently locked out of their profiles.
Better Call Harry
Atlanta woman says delivery service lost her insulin, thousand dollar sneakers
Updated: Jul. 25, 2023 at 7:29 PM EDT
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By
Harry Samler
Delivery service promises to take the load off apartment complexes, but tenants across the U.S. complain about lost packages and customer service.
Better Call Harry
Temu app claims it was founded in Boston. Hmm...
Updated: Jul. 21, 2023 at 8:05 PM EDT
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By
Harry Samler
Temu says it was founded in Boston, Massachusetts, in 2022. The “fast fashion” shopping app says it means team up, price down.
Better Call Harry
MARTA bus driver who fell asleep and hit utility pole fired by agency
Updated: Jul. 19, 2023 at 5:51 PM EDT
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By
Harry Samler
Valerie Daniel Walker Jones’ home in historic Collier Heights needs about $25,000 in electrical repairs.
Better Call Harry
Buying a plane ticket? Read this first
Updated: Jul. 17, 2023 at 3:48 PM EDT
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By
Harry Samler
Sure, Skiplagged has cheap flights, but there are risks.
Better Call Harry
Used car lot shuts down, leaving buyers with no titles
Updated: Jul. 11, 2023 at 3:11 PM EDT
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By
Harry Samler
No statewide system exists to help car buyers who are stuck with cars they cannot drive.
Better Call Harry
Keep your ex from tracking your Venmo account by activating these settings
Updated: Jul. 4, 2023 at 7:30 PM EDT
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By
Harry Samler
Here are three steps to secure your Venmo account.
Better Call Harry
That mean old debt collector can’t report you for an overdue doctor’s bill
Updated: Jun. 30, 2023 at 12:56 PM EDT
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By
Harry Samler
Rules prohibit debt collectors from reporting medical debt, and those rules could save your credit score.
Better Call Harry
Home renovation catastrophe leaves Atlanta man living in a shed
Updated: Jun. 20, 2023 at 6:22 PM EDT
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By
Harry Samler
Jervier Cater wakes up every morning to a construction renovation nightmare.
Better Call Harry
Metro couple disputes bill from dental chain that has lost BBB accreditation
Updated: Jun. 14, 2023 at 8:05 AM EDT
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By
Harry Samler
Jill and Kevin Grill allege Coast Dental double- and triple-billed them and their insurers and will not address the dispute.
News
AAA questioned this driver’s claim. Then Better Call Harry got involved.
Updated: Jun. 7, 2023 at 4:15 PM EDT
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By
Harry Samler
Here's what drivers need to know if their vehicle ever breaks down and they're in need of a tow.
Consumer
Facebook ignores requests to remove profiles used for fraud
Updated: Jun. 5, 2023 at 3:16 PM EDT
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By
Harry Samler
ANF Consumer investigator “Better Call Harry’s” cannot convince Facebook to remove a hacked profile that is being used to scam users.
Consumer
Buckhead tunnel of darkness remains, but not for much longer
Updated: May. 31, 2023 at 9:04 AM EDT
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By
Harry Samler
Lights in the Georgia 400 tunnel have been out for more than a year. Then Better Call Harry got involved.
Consumer
Once homeless, beloved cat lady Mama G on the road to recovery
Updated: May. 22, 2023 at 3:02 PM EDT
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By
Harry Samler
Two years ago, Better Call Harry aired the story of Georgette Westerfield and her life on the streets. That story is on its way to a happy ending.
Consumer
UGA parents’ group identifies Facebook Marketplace scam
Updated: May. 10, 2023 at 10:46 AM EDT
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By
Harry Samler
Most Facebook Marketplace scams are easy to spot but in this case, scammers hacked into a real user’s profile and locked her out.
Consumer
Financing your car buy before hitting the dealership can save thousands
Updated: May. 8, 2023 at 3:50 PM EDT
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By
Harry Samler
Dealerships use same-day financing as a marketing tool to get you in the car and out the door on the same day.
Consumer
Did the body shop do it right? Why post-repair inspections are a great idea
Updated: May. 3, 2023 at 8:50 AM EDT
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By
Harry Samler
Most customers don’t see their vehicle's repairs until the work is completed.
Consumer
Driver receives $7,895 towing bill for crash on downtown connector
Updated: May. 2, 2023 at 12:00 PM EDT
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By
Harry Samler
Here are the hazards of using a tow truck company that isn’t law-enforcement recommended.
Consumer
Here’s why a home warranty for your air conditioner is a bad idea
Updated: Apr. 25, 2023 at 4:34 PM EDT
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By
Harry Samler
The probability of a claim denial is high if the air conditioner or heater is past its lifespan or was not properly maintained.
Consumer
$16k for bath remodel and vacation, Ga. woman regrets signing the contract
Updated: Apr. 19, 2023 at 10:00 AM EDT
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By
Harry Samler
Here's what you need to know before signing on the dotted line.
Consumer
Here’s what you should know about your credit score
Updated: Apr. 17, 2023 at 11:13 AM EDT
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By
Harry Samler
Have you checked your credit card interest rate lately?
Consumer
Woman’s beloved Mitsubishi sits in shop for 8 months waiting on repairs
Updated: Apr. 13, 2023 at 2:02 PM EDT
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By
Harry Samler
Debra Smith said her car should have been totaled, but a repair shop said they made the approved repairs.
Consumer
Here’s how to sell your used car yourself ... and maybe make a profit
Updated: Apr. 11, 2023 at 8:54 AM EDT
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By
Harry Samler
Here are the pros, cons and potential profits of selling your used car yourself.
Investigates
Georgia DOT spending $2.7 million to repair Buckhead tunnel lights
Updated: Apr. 5, 2023 at 12:12 PM EDT
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By
Harry Samler
The Georgia Department of Transportation has added signage at the entrances to the Buckhead tunnel, which hasn’t been lit since December 2021.
Consumer
Seasonal tax scam alert: ‘The IRS has filed a lawsuit against you!’
Updated: Apr. 3, 2023 at 3:05 PM EDT
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By
Harry Samler
Victims reported losing $10.3 billion to cybercriminals in 2022, up from $2.7 billion in 2017.