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Updated: 8 hours ago
|By Harry Samler
This past weekend’s devastating round of storms are bringing the issue of repairs once again to the forefront of Georgians’ minds.
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Updated: Mar. 27, 2023 at 4:29 PM EDT
|By Harry Samler
Better Call Harry talked to professionals who offer solid advice this tax season.
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Updated: Mar. 27, 2023 at 2:27 PM EDT
|By Harry Samler
A metro Atlanta homeowner who blamed a developer for contaminating her home with dirt and dust recently agreed to a settlement.
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Updated: Mar. 24, 2023 at 11:02 AM EDT
|By Harry Samler
Cybercriminals send out hundreds of millions of texts and they are highly successful.
Updated: Mar. 17, 2023 at 3:17 PM EDT
|By Harry Samler
Scammers have been stealing victims’ money for years through fraudulent real estate listings.
Updated: Mar. 16, 2023 at 3:45 PM EDT
|By Harry Samler
Georgia DOT said electrical panels in the tunnel keep flooding and need to be relocated.
Updated: Mar. 13, 2023 at 10:29 AM EDT
|By Harry Samler
The unnamed roofer said he intended to do the work but claims a shoulder injury, broken down cars, and other things happened that prevented him from completing it.
Updated: Mar. 9, 2023 at 11:15 AM EST
|By Harry Samler
Blaine Byers won a drawing at an Atlanta Gladiators game for a luxury vacation to Costa Rica but never received the prize.
Updated: Mar. 6, 2023 at 12:39 PM EST
|By Tim Darnell
National Consumer Protection Week is March 5-11.
Updated: Mar. 3, 2023 at 5:50 PM EST
|By Harry Samler and Lindsey Basye
Bipartisan support grows to regulate the title pawn industry.
First Alert Radar
Updated: Feb. 28, 2023 at 4:55 PM EST
|By Harry Samler
The unnamed roofer said he intended to do the work but claimed a number of things got in the way.
Updated: Feb. 24, 2023 at 5:20 PM EST
|By Harry Samler
Here are some tips on making sure you choose the right tax preparation company.
Updated: Feb. 22, 2023 at 11:03 AM EST
|By Harry Samler
Jane Gunn said the problem began when developers started clear-cutting for a new subdivision.
Updated: Feb. 21, 2023 at 4:07 PM EST
|By CBS46 News Staff
Better Call Harry has compiled a list of useful resources if you’ve run into some of these common problems.
Updated: Feb. 15, 2023 at 5:18 PM EST
|By Harry Samler
The Georgia Department of Agriculture’s Fuel and Measures Division regulates gasoline stations.
Updated: Feb. 14, 2023 at 8:58 AM EST
|By Harry Samler
Fraudulent and unqualified contractors often convince homeowners they can do the repairs for less money with no permits.
Updated: Feb. 7, 2023 at 4:46 PM EST
|By Atlanta News First staff
Two months after replacing a set of tires, Atlanta News First consumer investigator Better Call Harry split one on a sunken manhole cover in Buckhead.
Updated: Feb. 3, 2023 at 4:50 PM EST
|By Harry Samler
The pipes may be fixed, but tenants continue complaining about the mold contamination it left behind.
Updated: Jan. 25, 2023 at 2:10 PM EST
|By Harry Samler
First American Home Warranty approved a new furnace, but it hasn’t heated Patricia Beavers’ main floor since it was installed.
Updated: Jan. 20, 2023 at 4:37 PM EST
|By Harry Samler
The tenant claims the landlord wanted her to fix the broken furnace; the landlord says she only wanted the tenant to pay a $125 service fee.
Updated: Jan. 6, 2023 at 4:59 PM EST
|By Harry Samler
An Atlanta News First Investigation reveals more than 9,000 appeals over two years.
Updated: Jan. 5, 2023 at 9:00 AM EST
|By Harry Samler
Most consumers don’t think about liability when they purchase new furniture .But what if the delivery crew damages an expensive item in your home?
Updated: Dec. 28, 2022 at 8:37 AM EST
|By Harry Samler
A tenant’s rights attorney says breaking your lease is a bad idea.
Updated: Dec. 27, 2022 at 11:19 AM EST
|By Harry Samler
Better Call Harry investigates the case of a family who had to move out because of never-ending, excessive mold.
Updated: Dec. 12, 2022 at 5:58 PM EST
|By Harry Samler
Victim filed a police report and provided documentation that she had reported the card missing. After two investigations, Bank of America’s Fraud unit denied her claim.
Updated: Dec. 12, 2022 at 1:24 PM EST
|By Harry Samler
In 2015, Atlanta taxpayers voted yes on a $250 million bond referendum meant to take on the city’s billion-dollar infrastructure backlog. Years later, even small unpaved projects are still incomplete.
Updated: Nov. 29, 2022 at 10:19 AM EST
|By Harry Samler
A dangerous road hazard in front of a popular restaurant prompts a reporter to spoof his colleague.
Updated: Nov. 8, 2022 at 3:03 PM EST
|By Harry Samler
Atlanta Municipal Traffic Court is unable to provide records for the number of drivers improperly ticketed.
Updated: Oct. 27, 2022 at 3:31 PM EDT
|By Harry Samler
A one-time Gwinnett County Chamber of Commerce home restoration business took a lot of insurance money and never performed any work.
Updated: Oct. 14, 2022 at 3:21 PM EDT
|By Harry Samler
Ambulance costs have skyrocketed over the years.
Updated: Oct. 12, 2022 at 3:26 PM EDT
|By Harry Samler
Months ago, AMR told a couple they can apply for its financial assistance discount. ; months later they’ve heard nothing
Updated: Oct. 10, 2022 at 9:07 AM EDT
|By Harry Samler
A man who was ticketed for illegal parking filed an appeal but never received his court hearing notice.
Updated: Oct. 3, 2022 at 12:44 PM EDT
|By Harry Samler
Sally Neasbitt was happy with Choice Home Warranty until her air conditioning unit broke down during a Georgia heat wave.
Updated: Sep. 19, 2022 at 12:10 PM EDT
|By Harry Samler
Carshield is a national company that markets car warranties, and those warranties are part of a complicated industry.
Updated: Aug. 30, 2022 at 11:02 AM EDT
|By Harry Samler
Better Call Harry works out a compromise, but the lesson is, don’t pay in full before the project gets underway.
Updated: Aug. 22, 2022 at 5:05 PM EDT
|By Harry Samler
William Otis Cox has been charged with theft by conversion and theft by deception.
Updated: Aug. 19, 2022 at 4:26 PM EDT
|By Harry Samler
A Georgia couple was just about to get caught up in a scam to steal the title to their home when an unsung hero altered them to the shenanigan.
Updated: Aug. 15, 2022 at 10:19 AM EDT
|By Harry Samler
Georgia’s explosive film, TV and digital media industries have created lots of exciting opportunities ... and scams.
Updated: Aug. 9, 2022 at 9:07 AM EDT
|By Harry Samler
How a special exemption allows ambulance providers to charge higher prices.
Updated: Aug. 4, 2022 at 12:37 PM EDT
|By Harry Samler
Multiple people have come forward saying they paid Billy Cox thousands of dollars and were left with unfinished and dangerous results.
Updated: Jul. 28, 2022 at 7:38 PM EDT
|By Harry Samler
A southwest metro woman received a water bill for more than $9,000, and tried for six months to get the Atlanta Watershed Management to review her complaints.
Updated: Jul. 22, 2022 at 7:08 PM EDT
|By Harry Samler
After a tree fell onto their house, a metro Atlanta family now says their landlord has made getting back into their home a miserable experience.
Updated: Jul. 21, 2022 at 6:21 PM EDT
|By Harry Samler
It's never a good idea to work with unlicensed and unpermitted contractors, as a Johns Creek homeowner found out, the hard way.
Updated: Jul. 8, 2022 at 4:36 PM EDT
|By Harry Samler
A loyal Atlanta Gladiators hockey fan won a first-class, all-expenses-paid vacation to Costa Rica more than two years ago. But the team has yet to deliver the prize.
Updated: Jul. 4, 2022 at 11:53 AM EDT
|By Harry Samler
Homeowner Kristi Hutchinson said her home warranty company told her the heat index needed to be 105 degrees for an emergency air conditioning unit repair.
Updated: Jun. 30, 2022 at 7:19 PM EDT
|By Harry Samler
An officer with Georgia's Department of Public Safety racked up several Peach Pass fines that were inadvertently passed onto a metro Atlanta man.
Updated: Jun. 21, 2022 at 2:12 PM EDT
|By Harry Samler
How many times have you used an app or gone to a website, signed an agreement, and not even looked at the fine print?
Updated: Jun. 17, 2022 at 6:28 PM EDT
|By Harry Samler
Cash is king, as the saying goes, but not many of us carry it around anymore. Instead, peer-to-peer payment apps, such as PayPal, Venmo, and Zelle, give the convenience of cash right on our phones.
Updated: Jun. 9, 2022 at 7:09 PM EDT
|By Harry Samler
In the digital age, criminals have an easier option when tampering with a vehicle's odometer.
Updated: Jun. 8, 2022 at 5:16 PM EDT
|By Harry Samler
Online experts are warning companies and their workers how scammers get information and pose as an employee's supervisor.